Comprehensive guide to transport options for seamless travel
City Center
Excelsior Springs1000 ft
Airports
Charles B. Wheeler Downtown (MKC)
29.6
mi
Kansas City International (MCI)
30.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Ultimate Relaxation
“The Grotto spa provided an very nice experience with access to the hot tub and steam room, making me feel rejuvenated.” view full review
Inclusive Environment
“The charming architecture not only creates an inviting atmosphere but also ensures accessibility, making everyone feel welcome.” view full review
Cozy Comfort
“The bed in our suite was exceptionally comfortable, allowing for a restful night's sleep after a busy day.” view full review
Delicious Dining
“The restaurant impressed us with its delicious steak cooked to perfection, making our dinner nice.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Hiking
Cycling
Badminton
Golf course
Yoga class
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Board games
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
401 Regent St,
Excelsior Springs,
Missouri,
United States of America,
64024,
Missouri
Map view
401 Regent St,
Excelsior Springs,
Missouri,
United States of America,
64024,
Missouri
City landmarks
101 E Broadway St P. O. Box 144
Excelsior Springs Museum
2400 ft
Winery
Willow Spring Mercantile
3100 ft
Lake Maurer
1.5
mi
Nearby
Tryst Falls Park
800 ft
Restaurants
The Elms
0 ft
401 Regent St 88 at The Elm
Wabash's BBQ and Blues Garden
1100 ft
646 S Kansas City Ave
Dubious Claims Brewing Co
900 ft
451 S Thompson Ave
Ventana Gourmet Grill
2200 ft
117 W. Broadway St
Herradura
2400 ft
101 W Broadway St
Ray's Lunch
2900 ft
231 E Broadway St
Reviews and Ratings
Reviews from guests about their experience.
54%
loved their spa retreat and can’t wait to return.
Variety of treatments
Cozy outdoor areas
Lacking service
Overpriced dining
5.4/10
Guest rating
Rooms
5.4
Location
7.3
Service
5.0
Dining
5.0
Guest reviews
5.4/10
based on 5 reviews
8.2
8.2/10 based on 135 reviews
Grace
United Kingdom,
February
2025
5.2/10
I had high hopes for my stay at this hotel, especially after hearing about the fantastic spa. The variety of treatments was impressive, and the cozy outdoor areas offered some nice spots to relax. Unfortunately, my dining experience fell short, as the restaurant prices were steep, and the food quality wasn’t what I expected. The service also left much to be desired, which detracted from the overall experience.
Rooms
5.0
My first room had a musty smell, which prompted them to move me to a different one. The second room was better, but it still didn't quite meet my expectations.
Service
5.0
The service was lacking, with unengaged staff at check-in and not very responsive during my stay. This really impacted my overall experience.
Location
Dining
5.0
The restaurant was quite pricey, and the meals were just okay. I expected much more given the hype around this place.
Facilities
7.0
The spa facilities were quite nice, and I enjoyed the treatments available, but there were also some areas that weren't up to par, like the outdoor pool.
Variety of treatments
Lacking service
Andrew
United Kingdom,
December
2024
5.0/10
I was really looking forward to our stay, but unfortunately, it didn’t live up to expectations. While the grounds are stunningly beautiful, the rooms and facilities need significant upgrades and cleaning. We faced issues with the service as well, particularly with the evening staff not being as helpful as expected. Despite the disappointing aspects, I appreciated the quaint charm of the town and would consider visiting again, just at a different hotel.
Rooms
5.0
The room was outdated and had cleanliness issues, with old carpet and stains on the sheets. It felt quite underwhelming for the price we paid.
Service
5.0
The evening staff was rude and unhelpful, which greatly affected our experience during our stay.
Location
7.0
The hotel is in a lovely, quaint town that I'd be happy to visit again, but I would choose a different hotel next time.
Dining
5.0
We encountered major delays with room service, which was only available on weekends and often incorrect. The dining offerings were not what we had hoped for.
Facilities
5.0
The spa and other facilities were either out of order or poorly maintained, which was disappointing given the hotel’s potential.
Alex
United Kingdom,
October
2024
5.8/10
While the hotel has a charming historical atmosphere and clean facilities, my experience was marred by several service hiccups and disappointing dining options. However, the comfortable beds and beautiful grounds made for some redeeming qualities. Overall, it felt like a mixed bag, leaving me wanting a bit more for the price I paid.
Rooms
7.0
The rooms were clean, but some were quite small and had a slightly musty smell, which can be off-putting.
Service
5.0
I encountered some setbacks, such as a lack of towels for two guests and issues with room service, which could be improved.
Location
7.0
The grounds are beautifully landscaped and it's a pleasant area to explore, but the hotel’s location is a bit tricky to navigate.
Dining
5.0
The dining experience was disappointing overall, especially with a menu change that left much to be desired.
Facilities
6.0
The facilities include lovely outdoor areas and pools, but some maintenance is needed, especially going into the hot tub.
Connor
United Kingdom,
September
2024
6.2/10
The Elm Hurst Inn is a beautiful venue with stunning grounds and fantastic amenities, particularly the spa services and dining options. However, I encountered significant cleanliness issues in the room and at the pool, which dampened the overall experience. Though the food was excellent, the service, especially regarding room readiness, left much to be desired.
Rooms
5.0
Our room had cleanliness issues, including stained carpets and a general lack of upkeep that made it feel less cozy than expected.
Service
5.0
The service was hit or miss. While the restaurant staff was friendly, the front desk service fell short, especially with room readiness and responsiveness.
Location
8.0
The hotel is beautifully situated with lush grounds that provide a lovely escape, complemented by outdoor relaxation areas.
Dining
9.0
Dining at the 88 restaurant was a highlight with delicious food. However, the restaurant's operational hours were a bit inconvenient.
Facilities
5.0
The spa and pool amenities were promising, but the cleanliness issues, including debris and bugs at the pool, were disappointing.
Hudson
United Kingdom,
September
2024
6.2/10
My stay at the Elms Hotel was a mixed bag. While the spa experience was fantastic with great services, the overall service and room conditions left a lot to be desired. It was disappointing to find the request for a special celebration overlooked, and the dining options came with quite the hefty price. I did enjoy the comfy beds and the unique historical ambiance, but the lack of attentiveness from staff and issues with the room significantly detracted from the visit.
Rooms
6.0
The room had some cracks and felt in need of maintenance, but the bed was comfortable enough for a decent night's rest.
Service
5.0
Service was inconsistent, with some friendly staff members but also notable issues at check-in and during meals.
Location
7.0
The hotel is positioned in a historical area, adding charm, but navigating the parking situation was frustrating.
Dining
5.0
Dining at the restaurant was quite expensive for what we received, and there was a notable lack of celebration for a special occasion.
Facilities
9.0
The spa facilities, especially the massages, were excellent and a highlight of the stay.
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